First, I want to express my condolences to Rick and his family for the loss of his father. As with previous service visits, the service and expertise was top notch. I've going to Innovative over 10 years and wouldn't go anywhere else.
Great. You guys are so honest.
All the requested work was done in a timely manner and the staff was friendly and professional.
I really was satisfied with my service this time because you all went that extra mile to take care of my grandson's car. That's not to say I am ever dissatisfied with your service. You always do a great job for me.
Service was Excellent again
Guys ... your service and support of my generation is simply outstanding ... the discount you support for us may be too generous ... we wouldn't want to see you hurt yourself.Bill & Rosie
Great service, dependable, friendly. They never try to sell me stuff I don't need. Ask for Ken.
BETTER THAN EXCELLENT! I GOT ESTIMATES FROM 2 OTHER SHOPS. INOVATIVE'S INSPECTION WAS THOROUGH AND DID NOT INCLUDE ANY "UNNECESSARY" ITEMS BUT DID FIND ONE IMPORTANT ITEM THAT THE OTHERS MISSED.THE ESTIMATE INCLUDED ITEMS TO WATCH IN THE FUTURE BUT WERE NOT REQUIRED AT THIS TIME TO KEEP THE PRICE DOWN NOW. THEY TOOK EXTRA TIME TO DISCUSS THINGS.THE FINAL BILL CAME IN LESS THAN THE ESTIMATE. NOW THIS OLDER SECOND CAR WILL PROBABLY LAST ANOTHER 50,000 MILES. I AVOIDED BUYING A USED CAR (WITH SOMEONE ELSES PROBLEMS).
Great service and friendly atmosphere.
IAW is fantastic! Prices can't be beat and service is top notch!