I am very VERY pleased with Innovative Auto Works. My truck's engine light was on and wouldn't start. Innovative Auto replaced my alternator but the check engine light stayed on; after digging deeper, it was determined it had to do with my engine. I don't know much about cars, so it could have been easy for them to take advantage of me. But instead, Ken, the manager, told me to take it to the dealership because there was a special bulletin on that model. I did and the dealership covered it!! Innovative Auto saved me $4k!! My family and I are new life long customers!