5

Ken & Rick are awesome! Take your vehicle here... you won't regret it! They've worked on our Infiniti G35 & replaced the Water Pump, Timing Belt & Air Conditioner in our 330 RX Lexus. They do exactly what they say they will do, they call you for authorization to proceed, they provide regular updates. While the car is in the service bay, they inspect the auto for those little things annoying things that need to be done saving you lots of time, money & aggravation later on. They also give you a AAA Motor Club discount! Conveniently located near I-75 & Parker behind TARGET.

5

I was in Plano on business from Michigan. My AC died in my vehicle on the way down. It was hot and miserable. I was desperate to have someone look at it in hopes of getting it fixed. The guys at Innovative were helpful over the phone and told me to bring it in. Upon arrival I was greeted with kindness and an immediate attention to my problem. The guys were quick to come out and have a look. They had my parts in hand and started on my car within 20 minutes of being there. The waiting room was very nice and comfortable. The conversation was also good with the guys. I have never had such kind service at any auto facility, especially as an out of towner. The prices were extremely reasonable and the service is great. Highly recommend these guys!

5

Always great and timely service. I've been going to Innovative Auto since 2009 and will always trust my vehicles to be serviced and maintained properly.

5

Excellent care for my '93 Corvette for many years - they are honest & always do impressive work! The integrity of these guys is outstanding.....

5

Thank you guys, as always!

5

Always a pleasure to do business with Innovative. Rick and his staff make you feel like a valued customer. Very friendly service.

5

I have used Innovative for almost 20 years and have always been satisfied with their work. They have always been honest and fair and I have never had to take my car back for the same reason. I have referred all of my friends and relatives to them, and they have had no complaints. I worked for a major auto company for 41 years and no dealership repair shop comparers to Innovative. Thank you for taking care of my automobiles.

5

I live alone, I have only one car, I live a long ways away in McKinney with few people I can call on when I deliver my vehicle. Normally, I ride my trike back home, but it was rainy. Ken was nice enough to expedite my brake repair and send me on my way. Thank you, Kenny!

5

Always polite and will resolve my problem and tell me exactly what I need. They never try to do more repairs than needed. They are honest with me and for that reason I have been coming back to them.

5

Ken and the guys are always great. Quick and accurate.

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