4

Received an estimate of the needed work to be done and was pleasantly surprised when the actual costs were lower because they were honest to tell me that the parts previously thought to be well worn, were still operable and did not need to be replaced. Trust these guys to be honest and forthright in their evaluation of my vehicle.

4

I would like to thank Innovative for their help and resolving my issues concerning my BMW 750. They were able to diagnose and resolve the issues in short order and return my automobile in 24 hours.

5

Never had a bad experience. Great, honest work. Very trustworthy.

5

The guys up there always take care of me. I drive an hour to get to them and it's well worth it knowing things are done honestly and correctly.

5

Always professional, polite, trustworthy with reasonable prices.

5

Since Rick Palmer opened Innovative Auto Works at 2815 Premier in Plano, I have received superior service!One of the ways you can tell the quality of a "company" is by the employee attitude and turn over. To my knowledge, ALL the employees that started with Rick when he moved his service to the Premier facility in the mid-nineties are still with him; Ken, Richard, Mike, etc.I have trusted them with ALL my auto service needs ('76 Olds 98; '94 Audi; '95 Lincoln Town Car; '04 Lincoln Navigator; 05 Lincoln Avaitor; '07 Merc. Mariner.)I currently have the '95 Linc. Town Car with 225,000 miles. It has been serviced exclusively by Innovative, and it is Superior condition AND gets 24 mpg in the city.The people at Innovative sincerely care about their customers and go out of their way to meet your/our requirements, including doing what's necessary when budget is tight.From almost 15 years experience, I can tell you that their capabilities are superior, as is their honesty and integrity!I PROMISE, you can't do better for auto service!John & EllenPlano, TX

5

My car has been experiencing transmission hiccups. The guys checked everything out, gave us 2 solutions and left the decision up to us. No pressure, just great information.

5

Thanks for another GREAT job!

4

Another good job as usual.

5

Have been going here for over 20 years and do not go anywhere else unless we absolutely have to! Wonderful Christian people, superb service and honest men of integrity. Recommend you to EVERYONE we know! God bless and we pray for God's continued blessing on your ministry there.

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