5

I love doing business with Innovative. Rick and Ken are sooo kind and understanding with this dumb blonde, and they don't take advantage of it. Every other shop I walk in to see $$$$ signs due to my stupidity. And they normally get it. Rick & Ken run an honest, clean shop, have the best prices around, and from now on, all my referrals will be going there instead of Euro Automotive. They are also Christians, which means the world to me. & yet, they are down to earth too. They seem to not get offended when I accidently let a 4 letter word slip. And when it comes to cars & my stupidity, those 4 letter words are EVERYWHERE. Ken, thank you for letting me know what year my car is. I just never realized I might need that info. It is silver and has the Lexus logo on the front and that has worked for me.

5

As always the team got my car in on shortish notice. Another quick and excellent job for an oil change and general check up of my vehicle.

5

You can trust Innovative will provide you with excellent service and more than fair prices. I would never take my car anywhere else.

5

needed some front end work done, and Ken and the guys at IAW got me in, fixed the problem same day and at a reasonable price. Was thinking about trading in for a new one, but I think IAW can get me another 56K - 60K miles out of my Grand Prix! Great Job!!

5

Once again, Ken and the gang at Innovative have our problems solved quickly and we're back on the road! Thanks for years of faithful service! I am a loyal customer, just call me and see!Darrell Reedy - 972.742.1223

5

I can always expect professional service. I started going to them 4 months ago with an ailing, old car and they never fail to impress me with their work and professionalism. Waiting room is spotless and very welcoming. Their office manager, Ken, is the best I've seen. He is always customer oriented. Go at least once, you'll see.

5

Most trustworthy mechanics I've experience. Waiting room is spotless and very welcoming. Go once, you'll see. :)

5

They turned the car around in a day. Price was reasonable. Staff is always friendly and knowledgeable. Car drives fabulously.

5

Another good experience. They have built my trust over the years. I never feel pressured for a repair. They have on several visit told me a costly repair wasn't needed.

5

Innovative is awesome...great service combined with great people!

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