Plano Auto Repair

Since Rick Palmer opened Innovative Auto Works at 2815 Premier in Plano, I have received superior service!One of the ways you can tell the quality of a "company" is by the employee attitude and turn over. To my knowledge, ALL the employees that started with Rick when he moved his service to the Premier facility in the mid-nineties are still with him; Ken, Richard, Mike, etc.I have trusted them with ALL my auto service needs ('76 Olds 98; '94 Audi; '95 Lincoln Town Car; '04 Lincoln Navigator; 05 Lincoln Avaitor; '07 Merc. Mariner.)I currently have the '95 Linc. Town Car with 225,000 miles. It has been serviced exclusively by Innovative, and it is Superior condition AND gets 24 mpg in the city.The people at Innovative sincerely care about their customers and go out of their way to meet your/our requirements, including doing what's necessary when budget is tight.From almost 15 years experience, I can tell you that their capabilities are superior, as is their honesty and integrity!I PROMISE, you can't do better for auto service!John & EllenPlano, TX

My car has been experiencing transmission hiccups. The guys checked everything out, gave us 2 solutions and left the decision up to us. No pressure, just great information.

Thanks for another GREAT job!

Another good job as usual.

Have been going here for over 20 years and do not go anywhere else unless we absolutely have to! Wonderful Christian people, superb service and honest men of integrity. Recommend you to EVERYONE we know! God bless and we pray for God's continued blessing on your ministry there.

Great! Always have great service, professionalism and friendly atmosphere.

Somehow Ken always keeps a smile on my face as I hand over our savings. We trust these guys and will keep coming back.

Always pleasant working with Innovative Auto, a place I know I can trust to provide honest assessment regarding my high-mileage vehicle and what repairs are needed and which are unnecessary to keep my car going for another 100K.

Totally appreciate you guys, it's great having a group that are trustworthy and fair!!Thanks!V Anders

always a clean and comfortable environment if you want or need to wait and they have wifi (? available always friendly and they do a great job protecting my car.