5

I always receive good, friendly service at Innovative Auto Works. These guys do great work that you can trust.

5

Diagnosed misfires with my Peake Research tool, but rather than start throwing money at the fix, thought I'd better let Innovative get to the bottom of it. They found old plugs and some bad coils. Other shops might have tried to sell me all the replacement coils for this repair, but they advised only doing the bad ones and the plugs at this time. I think that shows a lot of integrity. Car runs very strong now!

5

I am SO happy that I found Innovative Auto Works several years ago! As a woman who is not familiar with the ins and outs of vehicles, it is vital to me that I can trust my car shop for repairs and maintenance. The staff at Innovative is friendly and knows their stuff. They have given me solid advice on repairs and told me when something can wait and when it cannot. The waiting area is very comfortable and clean. Innovative Auto Works is all about doing the right thing! They do not just want a customers money, they want a lifelong relationship with each and every one. Take your vehicle there today and thank me later!

5

Always excellent.

5

great service as always!

5

Rick and Ken were very professional and friendly as were the mechanics I spoke with. They resolved the issue I took my SUV in for as well as another opportunity they noticed and got the work done in one day at a fair price. I would certainly recommend them.

5

Ken & Rick are awesome! Take your vehicle here... you won't regret it! They've worked on our Infiniti G35 & replaced the Water Pump, Timing Belt & Air Conditioner in our 330 RX Lexus. They do exactly what they say they will do, they call you for authorization to proceed, they provide regular updates. While the car is in the service bay, they inspect the auto for those little things annoying things that need to be done saving you lots of time, money & aggravation later on. They also give you a AAA Motor Club discount! Conveniently located near I-75 & Parker behind TARGET.

5

I was in Plano on business from Michigan. My AC died in my vehicle on the way down. It was hot and miserable. I was desperate to have someone look at it in hopes of getting it fixed. The guys at Innovative were helpful over the phone and told me to bring it in. Upon arrival I was greeted with kindness and an immediate attention to my problem. The guys were quick to come out and have a look. They had my parts in hand and started on my car within 20 minutes of being there. The waiting room was very nice and comfortable. The conversation was also good with the guys. I have never had such kind service at any auto facility, especially as an out of towner. The prices were extremely reasonable and the service is great. Highly recommend these guys!

5

Always great and timely service. I've been going to Innovative Auto since 2009 and will always trust my vehicles to be serviced and maintained properly.

5

Excellent care for my '93 Corvette for many years - they are honest & always do impressive work! The integrity of these guys is outstanding.....

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