This was my first time to use Innovative, but it certainly won't be my last. Both Ken and Ron were extremely friendly and helpful. They not only did my repair work (ac compressor replacement), professionally and at a reasonable cost, they also looked at a friends car and solved her minor problem (at no charge) as well. I don't look forward to "having" to use their services again anytime soon, but am glad to have found them when I do. Thanks for a great job guys!