Plano Auto Repair

Thanks for quick turnaround so i could make an out of town trip.

We were scheduled to leave town early on Monday morning and our car decided to break down Sunday night. The team at Innovative came in early and fixed the car first thing Monday morning and we were off on our vacation just a few hours after we had planned to leave. Grateful!!!

Very fast and fair! Told me exactly what was wrong and quickly did it all!

Honest, fast service

Everyone is always so helpful. I really appreciate being able to turn to you when I need help.

All good

Recently I brought my old X5 to Innovative to look at uneven ride height; sometimes a problem with self leveling suspension on these vehicles. All diagnostics checked out, yet the height was still off. Rick didn't quit and say he couldn't resolve the problem as I suspect other shops would have done. He personally went the extra mile to identify a bent control arm and bracket that was throwing everything off. He modified the bracket to allow the vehicle's computer to stop being fooled by the misaligned bracket and start adjusting ride height correctly. Problem solved! Innovative approach? You bet!

Always wonderful. Take great care of my car and very helpful. Love them!

Ken is always very helpful but my car smelled of cigarette smoke and the steering wheel was quite greasy after the repairs were made.

You guys did a great job at taking care of me......it is obvious that the work you did corrected the problem in how the Escape drives. Since I am NEW up here in Plano it is great to find a place I can trust my vehicles to. THANKS.